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Request Timed out

luizbrusa
Visitor

Trying to Upload the File using the DTXDssClient, after the command runs we are having the Time out error, but we don't know what is the real error, if our file is very big or something went wrong.

This is the Command that we are running:

./DTXDssClient -upload appid="$(dynatraceAppId)" apitoken="$(dynatraceApiToken)" os=iOS bundleId="$(bundleId)" bundleName="$(bundleName)" versionStr="$version" version="$build" symbolsfile="$(System.DefaultWorkingDirectory)/$(Release.PrimaryArtifactSourceAlias)/drop/$(ProductName).iOS.app.dSYM" server="$(dynatraceServer)"

 

These is the Log, I cut this in two parts just to fill here:

2023-06-07T19:46:17.5174250Z ##[section]Starting: Upload DSYM to dynatrace
2023-06-07T19:46:17.5181630Z ==============================================================================
2023-06-07T19:46:17.5181770Z Task : Bash
2023-06-07T19:46:17.5181820Z Description : Run a Bash script on macOS, Linux, or Windows
2023-06-07T19:46:17.5182110Z Version : 3.214.0
2023-06-07T19:46:17.5182160Z Author : Microsoft Corporation
2023-06-07T19:46:17.5182370Z ==============================================================================
2023-06-07T19:46:17.6726740Z Generating script.
2023-06-07T19:46:17.6768250Z ========================== Starting Command Output ===========================
2023-06-07T19:46:17.6783360Z [command]/bin/bash /Users/runner/work/_temp/82b4c0.sh
2023-06-07T19:46:17.9175060Z 2023-06-07 19:46:17.916 DTXDssClient[2254:10678] INFO General [DTXDiagnostics.m:43-259] log level set to INFO
2023-06-07T19:46:17.9245970Z 2023-06-07 19:46:17.924 DTXDssClient[2254:10678] INFO Extract [DTXFileHelper.m:20-259] Unable to open file for magic number check: /Users/runner/work/r1/a/Budget App - Store Release/drop/AppName.iOS.app.dSYM
2023-06-07T19:46:17.9249060Z 2023-06-07 19:46:17.924 DTXDssClient[2254:10678] INFO Extract [DTXSymbolExtractor.mm:155-259] Determining paths for extraction...
2023-06-07T19:46:17.9250120Z 2023-06-07 19:46:17.924 DTXDssClient[2254:10678] INFO Extract [DTXSymbolExtractor.mm:464-259] Processing symbols file '~/work/r1/a/Budget App - Store Release/drop/AppName.iOS.app.dSYM' 1 of 1
2023-06-07T19:46:39.0799010Z DTXDssClient version 8.265.1.1003 built on 2023-04-21
2023-06-07T19:46:39.1001650Z
2023-06-07T19:46:39.1105320Z parsing compile unit WebPDecoder.m, 0 out 299 nr of lines: 135 ▁
2023-06-07T19:46:39.1106200Z parsing compile unit WebPDecoder.m, 0 out 299 nr of lines: 135 ▁▂
2023-06-07T19:46:39.1207160Z parsing compile unit WebPDecoder.m, 0 out 299 nr of lines: 135 ▁▂▃
2023-06-07T19:46:39.1310070Z parsing compile unit WebPDecoder.m, 0 out 299 nr of lines: 135 ▁▂▃▅
2023-06-07T19:46:39.1411880Z parsing compile unit WebPDecoder.m, 0 out 299 nr of lines: 135 ▁▂▃▅▇
2023-06-07T19:46:39.1512600Z
 
... Continues ...
 
2023-06-07T19:49:21.3128190Z parsing compile unit pal_gssapi.c, 298 out 299 nr of lines: 392 ▁
2023-06-07T19:49:21.3183210Z parsing compile unit pal_gssapi.c, 298 out 299 nr of lines: 392 ▁▂
2023-06-07T19:49:21.3255600Z parsing compile unit pal_gssapi.c, 298 out 299 nr of lines: 392 ▁▂▃
2023-06-07T19:49:21.3385680Z parsing compile unit pal_gssapi.c, 298 out 299 nr of lines: 392 ▁▂▃▅
2023-06-07T19:49:21.3486030Z parsing compile unit pal_gssapi.c, 298 out 299 nr of lines: 392 ▁▂▃▅▇
2023-06-07T19:50:45.8412470Z 2023-06-07 19:50:45.840 DTXDssClient[3721:14381] SEVERE Controller [DTXRuntimeController.m:304-259] The request timed out.
2023-06-07T19:50:46.3180910Z ======================================================================================
2023-06-07T19:50:46.3283390Z symbols file path: /Users/runner/work/r1/a/"Budget App - Store Release"/drop/dynatraceSymbols.zip
2023-06-07T19:50:46.3385670Z ======================================================================================
2023-06-07T19:50:46.3485800Z ======================================================================================
2023-06-07T19:50:46.3587590Z ERROR: Execution failed, rc=-1001 reason=The request timed out.
2023-06-07T19:50:46.3686630Z ======================================================================================
2023-06-07T19:50:46.3879400Z ##[error]Bash exited with code '23'.
2023-06-07T19:50:46.3903230Z ##[section]Finishing: Upload DSYM to dynatrace
1 REPLY 1

Patrick_H
Dynatrace Champion
Dynatrace Champion

Just for completeness: this case has been solved in a support ticket - a wrong (too short) API token was used for the command line call.

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

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