Sending problem notification for impacted objects of the alerting profile

[erh_inetum]

Hi,

We realized we don't receive alert notifications if the root cause doesn't belong to the alerting profile.

Is there any way to get Dynatrace sends notifications for an alerting profile always that an element of the alerting profile is impacted?

Thanks in advance.

Regards,

Elena.

[ChadTurner · Accepted solution]

you can create an alert profile that looks at the entire environment if you wanted to. It really depends on your design. How is your Management Zone set up? is the alert profile set to the management Zone and such? Typically Dynatrace will report the problem to the alert profile if any of the included entities are part of the problem card. This includes entities listed for security scan would also be triggered. Thus alerting both teams