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Update problem on ActiveGate for Dynatrace Managed

Kundesaibaba
Contributor

HI 

We're facing the update problem on one of my managed Dynatrace ActiveGate. We have done the manual update, but synthetic monitoring is offline. What might be the reason for offline?

2 REPLIES 2

radek_jasinski
DynaMight Guru
DynaMight Guru

Hi @Kundesaibaba 

There can be many reasons for this. Have you verified the log entries?

Radek

Have a nice day!

Hi @Kundesaibaba 

if the synthetic activegate has deployed in Linux Vm, First you need to update the Chromium version and then you can update the Activegate softwere.

https://docs.dynatrace.com/docs/shortlink/private-synthetic-location#manual

Regards,


Venkat

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