Custom DB Query Extension

[GustavoPires]

Hi!

Guys frequently we have been receiving this kind of error on our Custom DB Query extension.

The port 9999 is used by the plugin to send data trough the ActiveGate, but I checked the infra health and basically we didn't have any shutdown on the ActiveGate used by the plugin.

Do you guys have any other idea that could be causing any issues on the port 9999? This error could point to an issue from the plugin connecting the database and point as port 9999 instead of non-connection on ActiveGate?

Thank you all!

[Julius_Loman · Accepted solution]

Please check the extension log as well as the the remoteplugin logs for errors.  Maybe the payload is incorrect, afaik the custom db extension uses API for sending the metrics.

But for the future I'd recommend you to write your own Extension 2.0 plugin for pulling out data from databases.