dynatrace oneagent goes offline

[Jamz]

I have around 100 hosts and one of them seems to go offline randomly but then it comes backonline, i dont have access t the OS, how can i find out why it does that? im not sure what is causing this, but can i check with the console to find out what it is, i do have the oneagent logging turned on for the host but cannot find what is causing this not sure i am looking in the right place? 

any ideas what else i can do or what to check?

[Babar_Qayyum]

Hello @Jamz 

You might have a license quota (host units) issue. Can you verify the license?

Regards,

Babar

[dustin_lee · Accepted solution]

Another option may be to extract a support archive from the OneAgent and review the logs to see there are clues as to why the agents/hosts may be going offline.  The logs may show things like connectivity issues between the agent and the cluster or agent shutdowns, etc.

https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-oneagent/oneagent-troublesh...